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Stephen J Sutton

MCITP (Windows Server 2008), MCITP (Exchange 2007), MCITP (SQL 2005)


H: 904 757 8369

C: 904 887 7916

1682Faye  Road

Jacksonville, FL 32218



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Disciplined Network Engineer Demonstrated expertise in designing, building and solving network solutions and improving existing systems to boost performance capabilities using industries’ best practices and procedures.

Adept Project Manager Able to plan, organize, coordinate and negotiate with others to complete projects on time.

Effective Communicator Researches documentation, gathers and analyzes data and then delivers fundamentals, technical benefits and design choices in concise written and oral methods.


Windows Server Design and Implementation

SQL Database Server Design and Implementation

Exchange Server Design and Implementation

Microsoft Office SharePoint and Microsoft Dynamics CRM Implementations

Symantec Enterprise Vault Implementations

Legato EmailXtender/DiskXtender Implementations

Programming in PowerShell, VB Script, VBA, C#, T-SQL, HTML




04/09 – 09/09 Contributing Author

Wiley Publishing, San Francisco, CA

Composed four chapters to a Sybex Mastering series book about the Windows Server 2008 R2 operating system. Covered topics of Server Core, DNS, Active Directory multiple domain structures and Active Directory migrations and upgrades.


11/07 – 02/09 Senior Solutions Architect

Fusionware Corporation/Pacific Software Associates , Hillsboro, OR


Conducted an assessment for a corporation’s Exchange 2007 and Office Communication Server 2007 organization with nine Exchange servers and four remote Exchange servers and three OCS servers. Gathered data through performance counters, configurations and personal interviews and documented the findings with best practice recommendations. Developed three disaster recovery solutions based on cost for their consideration using the corporations’ available technologies.

Performed a remote implementation and configuration of an Exchange 2007 clustered mailbox servers for a company up to 3000 mailboxes.  Configured network load balanced Client Access Server/Hub Transport server array for inbound and outbound internet email traffic.

Established a hosted services offering of Microsoft Exchange, CRM and SharePoint for the company.  Provided technical expertise in migrating clients from existing Exchange organization to the hosted Exchange environment including documented steps for users and administrators.  Sought out additional offerings to include reselling of Software as a Service (SaaS) partners services.

Developed and executed a migration of the company’s Active Directory domain, Exchange organization which included 50 users.  Stood up Microsoft Office SharePoint and Microsoft Dynamics CRM 4.0 for internal purposes.  Published web content with Internet Security and Acceleration Server (ISA) 2006.

Implemented Symantec Enterprise Vault for medium and enterprise organizations.  Configured email archiving, message journaling,  file system archiving, SharePoint archiving and PST migrations. Conducted server migrations for Enterprise Vault to a clustered server and vault store migrations to different SQL servers.

Implemented GuardianEdge Hard Disk Encryption for 25 laptops and Windows Server 2008 Active Directory Rights Management Service for over 500 users in a State government department. Assisted in developing policy templates to apply on laptops and Microsoft Office documents to meet their security requirements.

Provided third tier level support for managed service clients.  Collaborated with on site administrators in resolving technical issues such as domain upgrades, logon scripts and server issues.

Updated sales force on Microsoft partnership events, programs and promotions specifically covering Microsoft licensing. Built demonstration virtual machines and scripts for client presentations of the technology. 


10/05 – 10/07   Consultant

MTI Technologies, Inc., Irvine, CA


Configured multiple two-node Microsoft Windows Server 2003 clusters for SQL 2005, SQL 2000 and file and printer services for several companies.

Designed and implemented a disaster recovery cut-over plan for seven Microsoft SQL servers using Microsoft Clustering Service (MSCS) and EMC CLARiiON storage arrays for a multi-billion dollar credit reporting company. Designed storage requirements and RAID configurations on a storage array for the Microsoft SQL servers to optimize performance and anticipate growth over the next three years. Designed a Microsoft-supported geographically dispersed cluster solution (geo-cluster) to ensure automated failover within a recovery time objective of one hour.

Created SQL 2000/2005 design templates and a SQL infrastructure assessment service offering for MTI. Wrote documentation and training for other consultants concerning SQL 2005 best practices, storage design and upgrade procedures.

Developed an Office 2003/Sharepoint solution for document creation and experience tracking for MTI’s professional services. Using C# and Visual Studio Tools for Office (VSTO) created a document template which automatically populated data from SQL and Oracle databases and XML files. Using InfoPath created SharePoint based forms to allow users to post training and experience information onto a SharePoint site. Developed an Excel spreadsheet using C# and VSTO to pull data from a SQL database, format the data and create charts with the data.

Implemented Symantec Ghost Suite 8.0 for enterprises ranging from 3000-250000 workstations. Established best practice procedures concerning PXE boot services, GhostCast operations, image consolidation and advance usage of the Ghost Console for enterprise system administrators.

Implemented a proof of concepts and design assessments of Microsoft Internet Security and Acceleration Server (ISA) 2006 solutions for large scale enterprises including securely publishing Microsoft Outlook Web Access, establishing scaling techniques with Network Load Balancing and Cached Array Routing Protocol (CARP) , enabling access with virtual private network (VPN) deployment for companies with more than 200,000 users.


08/03 – 09/05   Consultant

Computer Shogun, Inc., Jacksonville, FL


Started a business delivering IT consulting services.

Designed, tested and implemented a NT domain upgrade to Active Directory for a national retail chain comprising of two domains with over 4400 users and computers. Created a test environment with Virtual Server 2005 and Leostream P2V to reflect the original network configurations.  Installed Windows Server 2003 physical and virtual domain controllers to support authentication and network services such as DNS, DHCP and WINS.  Wrote VBS scripts to automate the movement and administration of user and computer accounts within Active Directory.

Created a double entry accounting package for a small company to track expenses with Excel and Visual Basic for Application (VBA).  Querying an Access database for financial investment tracking,  crafted Excel VBA procedures to perform automated reporting to a SharePoint web site.   Using Castelle Faxpress’s Exchange integration developed a VBA form to input, validate and format information for outgoing faxes.

Installed and configured Project Server 2003, a web based application, across three Windows 2003 servers for a client with 200 users.  Documented configurations, validated functionality, tested connectivity and coordinated recommended network infrastructure changes with client technicians.  Wrote plans and instructions to support deployment of locally installed and remote based Project Professional 2003 applications and to perform world wide performance testing.  Customized Project Web Access views to report different perspectives of projects’ progress.

Developed a migration plan and statement of work for a governmental department’s intranet conversion to Office SharePoint Portal Server including the development of form libraries and InfoPath integration.

Prepared an Exchange Server 2003 organization for a client’s hosted environment. Ensured proper security was in place to provide segregation from different customers.

Created and delivered content covering Windows SharePoint and Office SharePoint Portal Server fundamentals for a client’s deployment of an intranet solution.

Created and delivered Outlook 2003 content to prepare help desk and desktop support personnel of Florida’s Department of Highway Safety and Motor Vehicles for the future migration to the product.

Wrote technical assessment questions on Exchange Server 2003 administration for a Microsoft Press book.  Covered detailed information on front-end and back-end configurations, e-mail and Exchange server security, performance monitoring, recipient administration and supporting technologies.

Provided technical guidance in the creation of computer based training covering the MCSA certification in Window 2003 Server for an international curriculum development company.


05/04 – 12/04   Technical Specialist 

Under contract with Microsoft Corporation, Irving, TX


Presented technical and marketing information to business decision makers at Connections events located throughout the United States.  Over the four hour presentation, covered topics of Microsoft Business Solutions CRM, Small Business Server, Microsoft Office System, and XP security.

Presented technical and marketing information to Microsoft Partners at TS2 events located throughout the United States.  Over the four hour presentation, covered topics of Microsoft Business Solutions CRM implementation, Office 2003 implementation and deployment, Windows SharePoint and IIS 6.0 implementation, Small Business Server, Exchange Server 2003 and Outlook 2003, Virtual PC and Server, ISA 2004 and the Open Value License program.


01/04 – 04/04   System Administrator

Under contract with Citicorp, Jacksonville, FL

Solely installed and configured Microsoft Office Project Server and its associated SQL databases on a Windows 2003 Server.  Designed and tested backup procedures to ensure point in time recovery.  Set permissions for Project Web Access and the Enterprise Resource Pool to allow user access and automatic population through Active Directory. Tailored the views and Enterprise Global Template to include company specified values.  Coordinator with system administrators on Project Web Access and Outlook integration deployment.  Created training for the users to become familiar with the use of the application. 

Implemented the installation and configuration of Windows SharePoint service for group collaboration, document sharing and centralized project tracking.  Initialized sub site architecture to support the department's work groups, configured permissions for these sub sites,  set the default theme to a corporate standard and created training content for users. 

Project lead for an Office 2003 deployment for a department of 65 users.  Planned, organized and tested the rollout of Office 2003 suite and standalone applications including Project Professional.  Configured automatic setup parameters to deploy the applications via System Management Server software packages.

Administered Microsoft Operation Manager for performance and security monitoring on 50 servers.  Evaluated and configured SiteScope for gathering of performance data and monitoring web site availability. Assisted in the administration of SMS 2003 organization for up to 150 workstations and servers by creating software packages and advertisements.

Established performance baselines for production web and database Windows 2000 servers. Created standardized performance analysis methods via Excel and SQL Query Analyzer.  Conducted web server stress analysis with Microsoft Web Stress application.  Created VB scripts to gather data and run performance logs across the network of servers and to react to critical measurements from Microsoft Operations Manager.

Set up disaster recovery procedures for Windows 2003 using Automated System Recovery (ASR) servers and installed SQL server databases.

11/00 – 08/03   Network Administrator and Technical Trainer

Consultech, Jacksonville, FL


Instructed Microsoft Official Curriculum technical courses in Windows 2000 and SQL 2000.  Covering the aspects of installing, supporting, administering and designing a Windows 2000 network and an Active Directory environment, SQL 2000 administration, Exchange 2000 administration performance tuning and database design optimization.

Administered a network for staff and students comprising of four servers and twenty workstations which included two Active Directory distinct domains, Windows 2000 and 2003 servers, Exchange 2000, ISA Server, Vue Testing Service and VPN connections for remote instructors and staff.

Restructured LAN architectures to include perimeter networks using ISA Server, DSL connectivity with PPPoE protocol, Cisco Catalyst 1900 Series switch and various hubs.  Created a H.323 protocol gatekeeper portal for remote students to connect to live courses via the NetMeeting application.

Implemented Active Directory and Exchange 2000 in client’s production environments.  Assisted in the implementation of SQL 2000 databases for clients.  Administered a SQL 2000 server and developed SQL 2000 database solutions for the company.

Developed a disk duplication process for classroom preparations using the Sysprep and Setup Manager utilities and Norton's Ghost 6.5.  Developed Visual Basic scripts to complete operating system configurations.

Developed web based discussion board for students to participate in learning forums.  Implemented a online classroom using NetMeeting.  Designed an online classroom using Windows Media Services and IIS 5.0.





Passed over 40 certification and accreditation exams from Microsoft, Symantec and EMC. The following is a summary of the certifications:


Microsoft Certified IT Professional (MCITP): Windows Server 2008, Enterprise and Server Administrator

Microsoft Certified IT Professional (MCITP): Exchange 2007

Microsoft Certified IT Professional  (MCITP) SQL Server 2005

Microsoft Certified System Engineer (MCSE): Messaging  Windows Server 2003, Windows 2000, Windows NT

Microsoft Certified Database Administrator: SQL 2000

EMC Legato Certified EmailXtender and EmailXaminer Administrator (LCEXA)

Symantec Technical Specialist Enterprise Vault 7.0, 2007 and 8.0

Comptia A+ Certification



BS, Computer Engineering

Auburn University